Privacy Policy

HealthRing is operated by HealthRing Ltd, a company registered in England and Wales. Our registered address and contact details are available on the Contact page.

This policy explains what personal information we collect when you use our website, buy a HealthRing, or use the companion app, and how we look after it.

Order information: name, delivery address, email, phone number, order history and payment confirmation (we never store full card numbers — payments are handled by our payment processor).

Account information (if you create an account in the app): email address, ring serial number, and preferences.

Health metrics recorded by the ring: sleep, heart rate, HRV, activity and skin temperature. These are stored on your phone and, when you enable cloud sync, in an encrypted account tied to your email.

Website analytics: aggregated, anonymised page-view and device data so we can improve the site.

To process orders, ship your HealthRing, handle returns and provide customer support.

To give you personalised guidance inside the app based on your own data — never against a wider profile.

To send order updates and, if you opt in, occasional product news. You can unsubscribe at any time.

We do not sell your data. Not to advertisers, not to insurers, not to data brokers.

We do not share individual health data with third parties, except with sub-processors strictly required to run the service (hosting, payments, delivery) under written contracts.

We do not use your data to train advertising or behavioural models.

Order and account data is stored on servers located in the United Kingdom and the European Economic Area.

Health data synced from the app is stored encrypted, and can be exported or deleted at any time from within the app.

Under UK GDPR you have the right to access, correct, export, or delete the personal data we hold about you. Email us and we will respond within 30 days.

You can request deletion of your account and all associated health data from within the app or by contacting support.

Data protection queries: privacy@healthring.co.uk

General support: support@healthring.co.uk